Midori Rewards Mobile App – Data Privacy Policy

Effective Date: November 1, 2025

Midori Clark Casino (“Midori”, “we”, “our”, “us”) values your privacy and is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Midori Rewards Mobile App (“App”).

1. Information We Collect

      We may collect the following types of personal data when you register, access, or use the App:

      • Full name, contact number, and email address
      • Date of birth and gender
      • Government-issued ID number (for account verification)
      • Membership details such as card number, tier level, and points balance
      • Device information (e.g., model, OS version, IP address)
      • App usage data and transaction history related to rewards or promos

      2. How We Use Your Information

        Your personal data may be used to:

        • Create and manage your Midori Rewards membership account
        • Process and update your points, rewards, and promotions
        • Notify you of exclusive offers, events, and announcements
        • Verify your identity and ensure account security
        • Improve our services, promotions, and app functionality
        • Comply with legal and regulatory requirements

        3. How We Store and Protect Your Data

        We implement reasonable organizational, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

        Your data is stored securely in our database and accessed only by authorized personnel for legitimate business purposes.

        4. Sharing and Disclosure of Information

        We do not sell or rent your personal data.

        However, we may share your information with:

        • Authorized third-party service providers (e.g., app developers, IT support, or marketing partners) who process data on our behalf under strict confidentiality agreements.
        • Regulatory authorities, when required by law or valid legal processes.

        5. Data Retention

        We retain your personal data only for as long as necessary to fulfill the purposes stated above or as required by applicable laws and regulations.

        6. Your Rights as a Data Subject

        You have the right to:

        • Access and request a copy of your personal data
        • Request correction or deletion of inaccurate or outdated information
        • Withdraw consent for processing (subject to legal obligations)
        • Lodge a complaint before the National Privacy Commission (NPC)

        To exercise these rights, please contact our Data Protection Officer (DPO) through the details below.

        7. Updates to this Policy

        We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this App or our official website.

        8. Contact Us

        If you have any questions, feedback, or privacy concerns, please contact:
        Ryan Ingal
        Data Protection Officer
        +63976-119-4658
        dataprotection@midoriclarkcasino.com

        Midori Clark Casino
        CM Recto Highway, Clark Freeport Zone, Pampanga, Philippines
        Email: vip.services@midoriclarkcasino.com
        Phone: (+63 45) 499 8023